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Table Service / Hospitality Course
Table Service / Hospitality CourseIf nothing motivates you more than a challenge, working as a server could be for you. This job is all about serving customers and making sure they are happy with everything you provide during their stay at your restaurant. To be a waiter or waitress you have to be able to think fast and have a good memory. It may not always seem like it, but servers have a responsibility to be extremely well organized and " together ." Not only do they have to deal with cranky customers, hot kitchens, and sore feet, they also have to have a positive attitude and the ability to juggle many tasks (and plates) at once. 


Advanced Wine Knowledge
Wine KnowledgeThe consumption of wine in America has skyrocketed. No matter where you are employed as a bartender, waiter, waitress, or server, you will need at least some knowledge of wine. Arming yourself with wine knowledge will help you make suggestions when asked by a customer and may lead to bigger tips. 


Club Drugs
Club Drugs CourseAs you move through the course, you will learn specific and detailed information about how to recognize club drugs and club drug abuse. Course objectives for this course include: understanding your role in recognizing club drugs and drug abuse, understand your responsibilities and obligations under law, to recognize the common terminology and common names for club drugs, and to recognize when an individual is under the influence of drugs. 


Gratuity Secrets
Tips CourseTipping, also known as a gratuity, is a multi-billion dollar industry in the United States. Restaurants and bars rely on customer tips to supplement employee income, thereby keeping prices low and cutting down on sales tax the customer would otherwise have to pay. Because tipping is obligatory, the server assumes all the risk and reward, while the restaurant or bar can operate safely at a lower cost. Servers need to know proven methods to increase their bottom line. The purpose of this course is to help you develop strategies to maximize your overall tipping percentage and the customer's overall bill, which is the basis for your tip.